Privacy Policy

Last updated: September 25, 2026

This policy explains how VIRGIL AGENCY handles personal data when you visit our website or send an initial inquiry.

1. Who we are

The data controller is Individual Entrepreneur KAT KARDELIIA-KSENIIA, trading as VIRGIL AGENCY, identification number 306482829.

Address: Georgia, Tbilisi, Besarion Zhgenti street, Building 49, floor 1, apartment 20.

For privacy questions or requests, contact privacy@virgilagency.com.

2. Information we collect

• Contact details: your email address and, if provided, your name and company. Email is required so we can reply.
• Project information: languages, project description, questions, video links, uploaded files and any other details you choose to share. These are optional and may contain personal data.
• Website data: IP address, browser and device information, requested pages and access times processed to operate and protect the website.
• Analytics data: cookie identifiers, pages viewed, site interactions, referral sources and approximate location, together with browser and device information.

3. How we use information

We use inquiry details to respond, assess your project and prepare a quote. Where applicable, our legal basis is taking steps at your request before a contract, or our legitimate interest in responding to someone acting for a business.

We rely on our legitimate interest to operate and secure the website, consent for optional analytics, and legal obligations where we must retain or disclose information. Sending an inquiry does not subscribe you to marketing.

Administrative use of AI

We may use third-party AI-assisted tools for administrative processing and workflow organization. These tools may process information and materials you share with us, including your name, email address, company, messages, project requirements, videos and other files. People remain responsible for reviewing inquiries and making project decisions.

For this administrative processing, we rely on our legitimate interest in handling business inquiries efficiently.

4. Cookies and Google Analytics

We use Google Analytics to understand website use and improve the site. Optional analytics runs with your consent. You can decline it or withdraw consent through Cookie settings. Necessary browser storage remembers your choice. With analytics consent, we also record campaign labels and referral information with your inquiry to understand which channels bring relevant requests. We do not send your name, email, message, video links or uploaded files to Google Analytics. Learn how Google uses information from sites that use its services.

5. Who receives information

We use Hostinger for website hosting, Google Analytics for website statistics and Google Workspace for email and Google Drive for storing inquiry files.

Providers of AI-assisted administrative tools may process the inquiry information and materials described in section 3.

Selected team members and independent specialists may review relevant inquiry details and materials to assess scope, feasibility and pricing. They are required to keep the material confidential. We may also disclose information when required by law.

Please share only material you are authorized to provide. For sensitive personal data or material requiring an NDA or restricted access, email us before sending files.

6. Retention

We keep inquiries and materials for as long as needed to assess and respond to the request and manage related follow-up. Longer retention may be necessary to meet legal obligations or handle legal claims. Technical records, including records of administrative AI processing, and analytics data are retained according to its operational purpose and the applicable service settings.

7. International data transfers

We work with independent contractors in different countries who may review the information and files you send us to assess your project. The online services described in this policy may also process personal data in other countries. International transfers are subject to applicable data protection requirements. For details about the countries involved and the safeguards that apply, contact privacy@virgilagency.com.

8. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction or portability of your personal data, and object to certain processing. You can withdraw consent without affecting processing that took place before withdrawal. You may also complain to the relevant data protection authority.

To exercise your rights, email privacy@virgilagency.com.

9. Updates

We may revise this policy as our website or services change. The date above shows the latest update.